Terms & Conditions Privacy Policy
Cookie Policy
Terms & Conditions
Last updated: 23/12/2025
These Terms & Conditions apply to the use of this website and the services provided by Tax Hero Ltd (“we”, “us”, “our”). By using this website or engaging our services, you agree to these terms.
1. About Us
Tax Hero Ltd provides tax, accountancy, and business support services to self-employed individuals, sole traders, and limited companies in the UK.
2. Use of This Website
This website is provided for general information only. While we aim to keep information accurate and up to date, it should not be relied upon as personalised tax, legal, or financial advice.
Using this website does not create an accountant-client relationship.
3. Services
All services are provided subject to:
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A clear agreement of scope
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Acceptance of our fees
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Any additional engagement terms shared separately
Specific advice is only provided once a formal working relationship is in place.
4. Fees and Payment
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Fees will be agreed in advance before work begins.
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Fees may be charged as one-off payments or monthly, depending on the service.
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Invoices must be paid within the agreed timeframe.
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Late payments may result in services being paused until payment is received.
All fees are quoted exclusive of VAT unless stated otherwise.
5. Client Responsibilities
You agree to:
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Provide accurate, complete, and timely information
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Inform us promptly of any changes affecting your tax or business position
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Keep copies of your own records
We are not responsible for errors resulting from incomplete, inaccurate, or late information provided by you.
6. HMRC and Third Parties
Where authorised, we may communicate with HMRC or other relevant bodies on your behalf.
We are not responsible for delays or decisions made by HMRC or third parties outside our control.
7. Limitation of Liability
We take reasonable care in providing our services. However:
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We are not liable for losses arising from reliance on website content alone
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We are not responsible for indirect or consequential losses
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Our total liability is limited to the fees paid for the specific service provided
Nothing in these terms limits liability where it cannot legally be excluded.
8. Confidentiality
We treat all client information as confidential and handle personal data in line with our Privacy Policy and UK data protection laws.
9. Intellectual Property
All content on this website, including text and branding, belongs to Tax Hero Ltd unless stated otherwise.
You may not copy, reproduce, or use content without written permission.
10. Termination
Either party may end the working relationship by giving reasonable notice.
Outstanding fees for work completed up to the termination date remain payable.
11. Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will always be available on this website.
12. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Privacy Policy
Last updated: 23/12/2025
Tax Hero Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly and transparently.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or contact us about our services.
1. Who We Are
Company name: Tax Hero Ltd
We act as the data controller for personal data collected through this website.
2. What Information We Collect
We may collect the following information:
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Name
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Email address
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Phone number
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Business details (such as business name and structure)
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Information you provide via contact forms, emails, or enquiries
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Technical data such as IP address, browser type, and device information
We only collect information that is necessary and relevant.
3. How We Use Your Information
We use your data to:
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Respond to enquiries
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Provide information about our services
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Deliver agreed services
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Meet legal and regulatory obligations
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Improve our website and user experience
We do not sell your personal data.
4. Legal Basis for Processing
We process your personal data based on one or more of the following:
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Your consent
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The need to take steps before entering into a contract
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The performance of a contract
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Legal or regulatory obligations
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Legitimate business interests
5. How We Store and Protect Your Data
We take appropriate technical and organisational measures to keep your data secure and protect it from unauthorised access, loss, or misuse.
Your data is only kept for as long as necessary to fulfil its purpose or meet legal requirements.
6. Sharing Your Information
We may share your data:
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With HMRC or other authorities, where authorised or legally required
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With professional or technical service providers supporting our business
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Where required by law
We never share data unnecessarily and only with trusted parties.
7. Your Rights
Under UK data protection law, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data (where applicable)
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Restrict or object to processing
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Request data portability
To exercise your rights, contact us using the details above.
8. Cookies
Our website uses cookies. For full details, please see our Cookie Policy below.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
10. Contact
If you have any questions about this policy or how your data is handled, please contact us.
Cookie Policy
Last updated: 23/12/2025
This Cookie Policy explains how Tax Hero Ltd uses cookies on our website.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the site function properly and improve your experience.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function correctly and cannot be disabled. They include basic functionality such as page navigation and security.
Analytics Cookies
These help us understand how visitors use our website (for example, which pages are visited most). This allows us to improve performance and usability.
Analytics data is collected anonymously and in an aggregated manner.
Functional Cookies
These remember choices you make (such as preferences) to improve your experience.
3. Managing Cookies
You can control or delete cookies through your browser settings.
Please note that disabling certain cookies may affect the website's functionality.
4. Third-Party Cookies
Some cookies may be set by third-party services we use (such as analytics tools).
These providers have their own privacy and cookie policies.
5. Changes to This Policy
We reserve the right to update this Cookie Policy from time to time.
Any changes will be published on this page.
6. Contact
If you have any questions about our use of cookies, please don't hesitate to contact us.